Frequently Asked Questions

That's not a glitch. The Word Bank holds the write-up and definitions for every word, but the exercise and script that go with it are Tool Shed exclusives, they only go out by email. Sign up and they'll show up in your inbox each week.
Most tell you what to do. This tells you what to say, and what to stop saying. One word, one week, no fluff.
One word. What everyone thinks it means, what it's actually costing you, the story or research behind it, and a script you can use in a real conversation with your team. It lands in your inbox through the Tool Shed.
Yes.
Free.
Learning is free, just signup for the newsletter to get the tools. No catch.
Both. Every word comes with language built to be said out loud to someone else, not just something to sit with on your own.